Free Shipping Policy

Free Ground shipping on all qualifying orders that state Free Shipping and are being shipped within the lower 48 continental USA, excluding Alaska and Hawaii. Not available for shipments to APO/FPO addresses or P.O. boxes. It is our way of saying Thank You for your order!

TERMS AND CONDITIONS

Offer only valid on items eligible for this promotion and qualifying orders that state Free Shipping items for standard ground shipping (not including taxes, For FL. customers). Items which are not eligible for this promotion will be subject to normal shipping charges. Entire order must be shipped to a single address. Cannot be combined with any other promotional offer nor is this offer valid on previous purchases. Customer responsible for all shipping costs for returned merchandise. This offer is not available on orders placed from our wholesale vendors. Offer not valid on out-of-stock or canceled merchandise. Offer is only valid while supplies last. This promotion may be modified or terminated at any time without notice. This is a limited time offer.

NOTE: In the case that one of your products does not qualify for the "Free Shipping" , you will have to pay shipping on that item only. All other items sent with your purchase that did include free shipping will not have shipping fees associated with them.

East Coast Custom Golf Carts reserves the right to ship items with whatever methods we see fit...this typically will not include express shipping of any kind. If you need to ship the items express, you'll need to contact us at 888-330-2278 or e-mail us at info@eccustomgolfcarts.com to get a quote for this shipping option...you will then be billed for shipping in accordance to the normal shipping rates.

International Shipping

East Coast Custom Golf Carts has been shipping to most International destinations for years. Although FREE SHIPPING does not apply to International orders, we do offer discounted shipping rates for all International orders.Please contact us at 888-330-2278 or e-mail us at info@eccustomgolfcarts.com for a discounted shipping quote. Please include detailed address information & all items you would like to purchase.

RETURNS :

You may return new, unopened items within 5 days of delivery for a full product refund less our shipping costs associated with the free shipping incentive from the original order. Items must be returned in their original product packaging.

Return Shipping Charges

• Return shipping charges are the responsibility of the customer.
• All returned shipments must be insured to the item(s) full value
• Returned product(s) must be boxed with the sufficient packing to protect the contents.
• The item returned must be in its original product packaging and cannot be disassembled or damaged by incorrect installation and must be in 100% resalable condition.
• All returns deeming being defective will be evaluated and accessed by East Coast Custom Golf Carts and/or the Manufacturer. Based on the decision of East Coast Custom Golf Carts and/or the Manufacturer a refund may or may not be issued at our discretion

Any returned item that has been removed from its original packaging may be subject to a 25% restocking fee at our discretion

We will refund the return and/or original shipping charges at our sole discretion if :

1. The item shipped was not the item on your invoice
2. Any item being returned damaged or defective that we feel may have left our facility in that condition
3. The manufacturer has agreed to replace the item at no charge